Once again I reset internet explorer and the same issue is occurring msn is shutting down (only in this secondary email account).įaulting application name: msn.exe, version: 10., time stamp: 0x4e1bccfbįaulting module name: hmssm9.dll, version: 10., time stamp: 0x4e1bcd3aįaulting application start time: 0x01cd3054adbd3507įaulting application path: C:\Program Files (x86)\MSN\MSNCoreFiles\msn.exeįaulting module path: C:\Program Files (x86)\MSN\MSNCoreFiles\hmssm9.dll I also emptied the recycle bin of all files. It 'helpfully' suggests that I may need to restart my computer for this update to take effect. I went ahead and deleted directly off the desktop as too big for the recylce bin. The update I'm trying to install is 'Internet Explorer 11 for. So here I am, with the terrible '9C48 code: windows update has encountered an unknown error' (sorry for the approximate translation.). Restart your computer for the changes to take effect and run the Windows Update again. Hello all, First of all thanks a lot for this forum and its helpful and devoted members. Click on the arrow beside Windows 8.1, Windows 8, and Windows 7 on this link. The same back-up file had grown to 62GB for some reason. Since you’re using Windows 7, you can do this by running the Windows Update Troubleshooter. The next morning the computer had shut down and restarted due to a windows update. Most affected users are reporting that the issue only occurs with a particular Internet Explorer 11 or Edge update that defuses to be installed. I tried to move the email back-up file (34GB) to an external hard drive I left it running over night since estimated at 10 hours to process. Kevin is a certified Network Engineer Several Windows users have been reaching us with questions after getting the Error Code 9c48 whenever they try to install a particular update.
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